MAK Aviation, LLC

1. Acceptance of Terms

By accessing, browsing, or using any website, application, platform, or service provided by MAK Aviation, LLC, a Utah limited liability company with its principal place of business at 351 E 1750 N, Vineyard, Utah 84059-8110, United States, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms constitute a legally binding agreement between you, whether an individual or an entity, and MAK Aviation, LLC. If you do not agree with any part of these Terms, you must immediately cease all use of our services and platforms. Your continued use of any MAK Aviation service constitutes your ongoing acceptance of any modifications or updates to these Terms.

MAK Aviation, LLC reserves the right, at its sole discretion, to modify, amend, or update these Terms of Service at any time and for any reason. Any changes will be effective immediately upon posting the revised Terms on our website or through our services. It is your responsibility to review these Terms periodically for any updates. Your continued use of our services after any modifications indicates your acceptance of the new Terms. If you object to any changes, your sole remedy is to discontinue using our services. We may also notify you of material changes via email or through a prominent notice on our website, but such notification is not required for the modifications to be effective.

These Terms of Service are entered into electronically, and you agree that your electronic acceptance is equivalent to a physical signature. You waive any right to argue that an electronic agreement is not binding or enforceable. All records of your acceptance and usage may be maintained by MAK Aviation in electronic form, and you consent to receive all communications, disclosures, and notices electronically. You may print or save a copy of these Terms for your records. If you have any questions regarding electronic acceptance, you may contact us at touch@dubjholdings.autos.

These Terms, together with any documents expressly incorporated by reference, constitute the entire agreement between you and MAK Aviation, LLC with respect to your use of our services. This entire agreement clause supersedes all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter. No course of dealing, course of performance, or trade usage shall be used to modify or supplement these Terms. Any rights not expressly granted herein are reserved by MAK Aviation, LLC. If any provision of these Terms is found to be unenforceable, the remainder shall continue in full force and effect.

You acknowledge that you have had the opportunity to consult with legal counsel before agreeing to these Terms. You represent that you are at least eighteen years of age and have the legal capacity to enter into a binding contract. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. MAK Aviation, LLC may require proof of authority at any time. Your use of our services is subject to all applicable local, state, national, and international laws and regulations, including but not limited to Federal Aviation Administration regulations.

These Terms are written in English, and any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall control. MAK Aviation, LLC may assign these Terms, in whole or in part, without your consent, to any affiliate or successor entity. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section shall be void. These Terms will bind and inure to the benefit of the parties and their respective permitted successors and assigns.

MAK Aviation, LLC provides its services on a commercial basis, and nothing in these Terms creates a fiduciary relationship between you and MAK Aviation. You acknowledge that we are not a government agency, and our services do not constitute legal advice or regulatory representation unless expressly agreed in a separate written engagement. You are encouraged to seek independent legal counsel for any aviation regulatory matters. Our services are designed to assist with compliance and operational efficiency, but ultimate responsibility for compliance with all applicable laws rests with you.

By using our services, you agree to provide accurate, current, and complete information as prompted by any registration or service forms. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You agree to notify MAK Aviation immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information. You may be held liable for losses incurred by MAK Aviation or any other user due to unauthorized use of your account.

These Terms are effective as of the date you first access or use any MAK Aviation service, and they remain in effect until terminated in accordance with the termination provisions below. Your obligations under sections relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law shall survive any termination. MAK Aviation, LLC reserves the right to refuse service to any person or entity for any lawful reason. We may also impose limits on certain features or restrict your access to parts or all of our services without notice or liability.

You acknowledge that MAK Aviation, LLC may use third-party service providers to facilitate delivery of our services, and these providers may have their own terms and conditions. Your use of any third-party services is at your own risk. MAK Aviation does not control, endorse, or assume responsibility for any third-party content, websites, or services. Any interactions with third parties are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party services you access through our platform.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure by MAK Aviation to assert a right or provision under these Terms shall not constitute a waiver of that right or provision. The section headings used in these Terms are for convenience only and have no legal or contractual effect. These Terms are drafted in the English language, and any interpretation shall be based on the English text.

You agree that these Terms do not confer any rights or remedies upon any person or entity other than you and MAK Aviation, LLC. Nothing in these Terms shall be construed as creating a joint venture, partnership, agency, or employment relationship between you and MAK Aviation. You are an independent contractor, and you have no authority to bind MAK Aviation in any manner. These Terms are personal to you, and you may not delegate your duties or obligations without our written consent. MAK Aviation, LLC may perform any of its obligations through contractors or affiliates.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the validity of the remaining provisions. The parties agree that the court shall modify the invalid provision to reflect the original intent as closely as possible. This severability clause is intended to preserve the enforceability of these Terms as a whole.

MAK Aviation, LLC may provide notices to you via email, postal mail, or through a posting on our website. You agree that such notices satisfy any legal requirement that notices be in writing. You are responsible for keeping your contact information current. Notices sent by MAK Aviation to the email address you provide will be deemed effective upon transmission, regardless of whether you actually receive or read them. You may send notices to MAK Aviation at the address listed in the Contact Information section below, and such notices shall be deemed effective upon receipt.

These Terms, and any disputes arising out of or related to them, shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Utah County, Utah. You consent to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.

You acknowledge that you have read these Terms carefully, understand their meaning, and voluntarily agree to be bound by them. You agree that no oral or written information or advice given by MAK Aviation or its representatives shall create a warranty or modify these Terms. You confirm that you are not relying on any representations outside of these Terms. These Terms represent the complete and exclusive statement of the agreement between you and MAK Aviation, LLC. Any questions or concerns regarding these Terms should be directed to touch@dubjholdings.autos.

2. Description of Services

MAK Aviation, LLC provides a comprehensive suite of aviation consulting, management, advisory, and support services tailored to the needs of aircraft owners, operators, flight departments, and aviation businesses. Our services are designed to enhance operational efficiency, safety, regulatory compliance, and overall performance. The specific scope of services may vary depending on the engagement and the needs of the client. All services are delivered by qualified professionals with extensive experience in the aviation industry. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice, subject to any separate written agreement to the contrary.

Our aviation consulting services include strategic planning, feasibility studies, fleet analysis, route optimization, cost reduction assessments, and operational audits. We work closely with clients to identify opportunities for improvement and develop actionable recommendations. Our consultants bring deep expertise in airline operations, corporate flight departments, charter operations, and aircraft maintenance. We may also provide expert witness services, litigation support, and regulatory representation, subject to separate engagement terms. All consulting deliverables are provided on an as-is basis, and we do not guarantee any specific business outcomes.

Management services offered by MAK Aviation encompass full or partial management of flight operations, including crew scheduling, dispatch coordination, fuel management, hangar and facility management, and vendor oversight. We assist with the development and implementation of standard operating procedures, emergency response plans, and safety management systems. Our management team works to ensure that all operations comply with applicable FAA regulations, international standards, and industry best practices. Clients retain ultimate authority over their operations, and our role is advisory and supportive unless otherwise agreed in writing.

Advisory services include regulatory compliance assistance, certificate management, and liaison with aviation authorities. We help clients navigate the complex regulatory landscape, including Part 91, Part 135, Part 121, and Part 145 requirements. Our advisors provide guidance on aircraft registration, airworthiness directives, service bulletins, and maintenance program development. We also offer support for obtaining and maintaining operating certificates, repair station certificates, and other regulatory approvals. All advisory services are based on current regulations, but we cannot guarantee that regulatory interpretations will remain unchanged.

Flight operations support includes assistance with flight planning, weather analysis, NOTAM interpretation, performance calculations, and weight and balance computations. We provide tools and resources to help flight crews make informed decisions and operate safely. Our support team is available during business hours and may be reached through designated contact channels. We do not replace the role of a licensed pilot or dispatcher, and all operational decisions remain the responsibility of the pilot in command. Our support is intended to supplement, not substitute for, professional judgment.

Maintenance coordination services involve scheduling and overseeing aircraft maintenance, repairs, and inspections. We work with approved maintenance providers to ensure that all work is performed in accordance with manufacturer specifications and regulatory requirements. We assist with tracking maintenance intervals, managing parts inventory, and coordinating AOG situations. MAK Aviation does not perform maintenance itself unless expressly agreed in a separate maintenance agreement. We act as a coordinator and facilitator, and we are not liable for the quality or timeliness of work performed by third-party maintenance providers.

Safety consulting is a core component of our service offering. We help clients develop, implement, and maintain safety management systems, conduct safety risk assessments, and perform internal audits. Our safety consultants are trained in SMS principles, human factors, and accident prevention. We also offer safety culture assessments, training programs, and emergency response planning. While we strive to enhance safety, no system can eliminate all risks, and we do not guarantee that our services will prevent accidents or incidents. Clients remain responsible for their own safety performance.

Regulatory compliance assistance includes help with understanding and complying with FAA regulations, TSA security requirements, DOT rules, and international aviation standards. We prepare and review manuals, policies, and procedures to ensure alignment with regulatory expectations. We may represent clients during audits, inspections, and enforcement actions, subject to separate authorization. Our compliance services are not a substitute for legal advice, and we encourage clients to retain independent legal counsel for complex regulatory matters. We do not guarantee that our services will result in a favorable regulatory outcome.

MAK Aviation also offers training and educational services, including workshops, seminars, webinars, and customized training programs. Topics may include safety management, regulatory compliance, operational best practices, and leadership development. Training materials are provided for informational purposes only and may not reflect the most current regulatory changes. Participants are responsible for verifying the applicability and accuracy of training content. Certificates of completion may be issued, but they do not constitute regulatory certification or endorsement.

Our services may include access to proprietary software, databases, and online platforms. These tools are provided on an as-is basis, and we do not guarantee uninterrupted access or error-free operation. We may update or modify these tools at any time without notice. Users are responsible for maintaining compatible hardware and software. MAK Aviation is not liable for any data loss, corruption, or security breach arising from the use of our platforms, except as required by applicable law. We recommend that users regularly back up their data.

We may provide referrals to third-party service providers, including maintenance facilities, charter operators, insurance brokers, and legal counsel. These referrals are based on our professional judgment, but we do not endorse or guarantee the quality of any third-party services. Clients are encouraged to conduct their own due diligence before engaging any referred provider. MAK Aviation receives no commission or kickback for referrals unless disclosed in writing. Any engagement with a third-party provider is solely between the client and the provider.

MAK Aviation, LLC may enter into separate service agreements that supplement or modify these Terms. In the event of a conflict between these Terms and a signed service agreement, the service agreement shall control. All services are provided on a non-exclusive basis unless otherwise agreed. We reserve the right to provide similar services to other clients, including competitors of a client. We do not accept any duty of loyalty or exclusivity unless expressly agreed in writing. Our services are provided in the United States and may be subject to export control laws.

We may use subcontractors or affiliates to deliver certain services. Any subcontractor will be bound by confidentiality obligations consistent with these Terms. MAK Aviation remains responsible for the performance of its subcontractors. Clients may request information about our subcontractors, but we are not obligated to disclose proprietary details. We reserve the right to change subcontractors at any time without prior notice, provided that the quality of services is not materially diminished. Clients may not unreasonably withhold consent to such changes.

Our services are not intended for use by individuals or entities in jurisdictions where such services are prohibited by law. It is your responsibility to ensure that your use of our services complies with local laws. MAK Aviation makes no representation that our services are appropriate or available for use in any particular jurisdiction. We may limit or restrict access to our services from certain geographic regions at our discretion. If you access our services from a prohibited jurisdiction, you do so at your own risk and are solely responsible for compliance.

We continuously evaluate and improve our service offerings. Feedback from clients is welcome and may be used to enhance our services. However, we are under no obligation to implement any suggested changes. MAK Aviation reserves the right to charge fees for any of its services, and such fees will be disclosed prior to engagement. Payment terms are net thirty days unless otherwise agreed. Late payments may incur interest charges and collection costs. We may suspend services for non-payment with reasonable notice.

3. User Responsibilities

As a user of MAK Aviation, LLC services, you agree to use our platforms, websites, and services only for lawful purposes and in compliance with all applicable laws, regulations, and ordinances. You shall not use our services to engage in any activity that is fraudulent, deceptive, harmful, or otherwise illegal. You are solely responsible for ensuring that your use of our services does not violate any local, state, national, or international law, including but not limited to aviation regulations, export control laws, and anti-corruption statutes. MAK Aviation reserves the right to report any suspected illegal activity to appropriate authorities without prior notice to you.

You are responsible for maintaining the confidentiality and security of any account credentials, passwords, or access codes provided to you. You must not share your login information with any unauthorized person. You are fully liable for all activities that occur under your account, whether or not you authorized such activities. If you suspect any unauthorized access or use of your account, you must notify MAK Aviation immediately at touch@dubjholdings.autos. We may require you to change your password or take other security measures. Failure to safeguard your account may result in suspension or termination of your access.

You agree not to engage in any prohibited activities while using our services. Prohibited activities include, but are not limited to, attempting to gain unauthorized access to our systems, interfering with the operation of our platforms, introducing malware or other harmful code, scraping or harvesting data, impersonating any person or entity, and violating the intellectual property rights of others. You may not use our services to transmit any unsolicited commercial communications or spam. Any violation of these prohibitions may result in immediate termination of your access and legal action.

You must comply with all applicable aviation regulations, including those issued by the Federal Aviation Administration, the Transportation Security Administration, and any other relevant authority. If you are a pilot, operator, or aviation professional, you are responsible for maintaining your own licenses, certificates, and qualifications. MAK Aviation does not assume any responsibility for your regulatory compliance unless expressly agreed in a separate written engagement. You acknowledge that our services are not a substitute for your own compliance obligations. You must not rely solely on our advice or recommendations without independent verification.

You have an ongoing obligation to report any errors, inaccuracies, or omissions in any information you provide to MAK Aviation. You must promptly update your account information to ensure it remains accurate and complete. We rely on the information you provide to deliver our services effectively. Any misrepresentation or omission may result in service disruptions or termination. You agree to cooperate with us in resolving any discrepancies or issues. We may request additional documentation to verify your identity or credentials at any time.

You are responsible for the accuracy, completeness, and legality of any data, documents, or materials you upload, submit, or transmit through our services. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use such materials. You agree not to submit any content that infringes upon the rights of any third party, including privacy rights, publicity rights, or intellectual property rights. MAK Aviation reserves the right to remove any content that violates these Terms or that we deem inappropriate, without prior notice.

You must not use our services to store or transmit any sensitive personal information, including social security numbers, financial account numbers, health information, or biometric data, unless expressly authorized in writing by MAK Aviation. If you choose to share such information, you do so at your own risk. We implement reasonable security measures, but we cannot guarantee absolute protection against data breaches. You are encouraged to use encryption and other security measures when transmitting sensitive data. MAK Aviation is not liable for any unauthorized access to information you provide.

You agree not to interfere with or disrupt the integrity or performance of our services, including by introducing viruses, worms, Trojan horses, or other malicious code. You may not attempt to probe, scan, or test the vulnerability of our systems without prior written authorization. Any attempt to bypass our security measures or access areas of our platforms that are not publicly available is strictly prohibited. We may monitor your use of our services for security purposes. Violations of this section may result in criminal and civil liability.

You are responsible for obtaining and maintaining any equipment, software, and internet access necessary to use our services. MAK Aviation does not provide technical support for your hardware or network configuration unless otherwise agreed. You must ensure that your systems are compatible with our platforms and meet any minimum requirements we specify. We are not liable for any issues arising from your failure to maintain adequate equipment or connectivity. You should regularly update your software to protect against security vulnerabilities.

You agree to cooperate with MAK Aviation in any investigation of suspected violations of these Terms. You must provide truthful and complete information in response to our inquiries. Failure to cooperate may result in suspension or termination of your access. You acknowledge that we may disclose information about you to law enforcement or regulatory authorities if required by law or if we believe such disclosure is necessary to protect our rights or the safety of others. You waive any claim against MAK Aviation arising from such disclosures.

You may not use our services to engage in any form of commercial solicitation, advertising, or marketing without our prior written consent. This includes sending unsolicited messages, posting promotional content, or using our platforms to collect information for marketing purposes. We reserve the right to block or remove any content that we consider commercial solicitation. If you wish to discuss partnership or advertising opportunities, please contact us at touch@dubjholdings.autos. Unauthorized commercial use may result in termination of your account.

You must respect the intellectual property rights of MAK Aviation and third parties. You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from our services without our express written permission, except as permitted by applicable law. You may not use our trademarks, logos, or trade names without prior authorization. Any unauthorized use of our intellectual property may result in legal action. You are encouraged to report any suspected infringement to us promptly.

You agree not to use any automated means, including bots, crawlers, or scrapers, to access our services or collect data from our platforms without our prior written consent. We reserve the right to block any automated access that we deem excessive or harmful. You may not use our services to develop a competing product or service. Any violation of this section may result in immediate termination of your access and legal action. If you are interested in accessing our data for research or other purposes, please contact us to discuss potential licensing arrangements.

You are responsible for maintaining backups of any data you store on our platforms. MAK Aviation does not guarantee that your data will be preserved in the event of a system failure, error, or termination of services. We recommend that you regularly export or copy your data to your own systems. We may delete inactive accounts and associated data after a reasonable period of inactivity, as determined by our internal policies. You will be notified before such deletion if we have a valid email address for you.

You acknowledge that MAK Aviation may monitor your communications with us for quality assurance, training, and compliance purposes. By communicating with us, you consent to such monitoring. We may record phone calls and retain copies of email correspondence. These records may be used in the event of a dispute. You should not include sensitive information in unencrypted communications. We will handle your communications in accordance with our Privacy Policy.

4. Intellectual Property

All content, materials, software, databases, designs, text, graphics, images, audio, video, and other intellectual property provided by MAK Aviation, LLC, whether through our website, platforms, or services, are owned by MAK Aviation, LLC or its licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws. You acknowledge that no ownership rights are transferred to you through your use of our services. All rights not expressly granted are reserved by MAK Aviation, LLC. Any unauthorized use of our intellectual property may result in legal action.

Subject to your compliance with these Terms, MAK Aviation grants you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your internal business purposes or personal use, as applicable. This license does not permit you to reproduce, distribute, modify, publicly perform, or create derivative works from our content without our prior written consent. You may not reverse engineer, decompile, or disassemble any software provided as part of our services. Any attempt to circumvent technological protection measures is prohibited. This license may be terminated at any time for any reason.

MAK Aviation, the MAK Aviation logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of MAK Aviation, LLC or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our platforms are the trademarks of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, or trade name. Any unauthorized use of our trademarks may result in legal action and damages.

Our services may contain content that is copyrighted by MAK Aviation or third parties. You may not reproduce, distribute, or publicly display any copyrighted content without the copyright owner's permission. If you believe that any content on our platforms infringes your copyright, you may submit a notice to our designated DMCA agent. The notice must include a description of the copyrighted work, the location of the infringing material, your contact information, and a statement of good faith belief that the use is not authorized. We will respond to valid DMCA notices promptly.

You retain ownership of any content, data, or materials that you submit, upload, or transmit through our services. By submitting such content, you grant MAK Aviation a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing our services to you. This license survives termination of your account. You represent that you have all necessary rights to grant this license. MAK Aviation does not claim ownership of your content, but we need this license to operate our services.

If you provide any feedback, suggestions, ideas, or recommendations to MAK Aviation regarding our services, you assign all rights, title, and interest in such feedback to MAK Aviation. We may use any feedback without restriction or compensation to you. You agree that we are not obligated to keep any feedback confidential. We may implement or disregard any feedback at our sole discretion. By providing feedback, you waive any moral rights or similar rights you may have. This assignment is irrevocable and perpetual.

MAK Aviation respects the intellectual property rights of others and expects our users to do the same. We may, in appropriate circumstances and at our discretion, terminate the accounts of users who infringe the intellectual property rights of others. We also reserve the right to remove any content that we believe infringes upon the rights of any third party. If you believe that your intellectual property rights have been violated, please contact our DMCA agent with a detailed description of the alleged infringement. We will investigate and take appropriate action.

You may not use our services to upload, post, or transmit any content that violates the intellectual property rights of any third party. This includes copyrighted music, videos, images, software, or other materials without proper authorization. You are solely responsible for ensuring that you have the necessary rights to any content you submit. MAK Aviation is not liable for any infringement arising from your content. If we receive a valid takedown notice, we will remove the allegedly infringing content and may notify you. You may submit a counter-notification if you believe the takedown was in error.

Our services may include software that is subject to open-source licenses. Such software is provided under the terms of its applicable license, which may grant you additional rights. In the event of a conflict between these Terms and an open-source license, the open-source license shall control with respect to that specific software component. You must comply with all applicable open-source license terms. MAK Aviation makes no warranties regarding open-source software and disclaims all liability related to its use.

You may not use any data mining, robots, or similar data gathering and extraction tools to access our services or extract content for any purpose without our prior written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or content without our express permission. You may not use meta tags or any other hidden text using our name or trademarks without our written consent. Any unauthorized use of our intellectual property may result in immediate termination of your access and legal action.

MAK Aviation may use third-party libraries, APIs, or content in the delivery of our services. Such third-party materials are subject to their own license terms, and you agree to comply with those terms. We make no representations or warranties regarding third-party materials. Your use of third-party materials is at your own risk. We may discontinue the use of any third-party material at any time without notice. We encourage you to review the license terms of any third-party materials you access through our services.

The compilation, arrangement, and presentation of all content on our platforms is the exclusive property of MAK Aviation and is protected by copyright law. You may not reproduce, republish, or redistribute any substantial portion of our content without our prior written consent. You may download or print a single copy of content for your personal, non-commercial use, provided you retain all copyright and other proprietary notices. Any other use is strictly prohibited. Systematic retrieval of content to create a database or compilation is forbidden.

MAK Aviation reserves the right to take legal action against any person or entity that infringes our intellectual property rights. We may seek injunctive relief, damages, and attorneys' fees. You agree to notify us immediately if you become aware of any infringement of our intellectual property. We appreciate your cooperation in protecting our rights. Nothing in these Terms shall be construed as granting you any license or right to use any of our intellectual property except as expressly stated.

All rights in and to our domain names, including dubjholdings.autos and any related domains, are owned by MAK Aviation or its affiliates. You may not use any domain name that is confusingly similar to ours. We may take action to protect our domain name rights, including filing complaints under the Uniform Domain-Name Dispute-Resolution Policy. Any unauthorized use of our domain names or trademarks in domain names is prohibited. We reserve the right to acquire and use any domain names that we deem necessary for our business.

5. Confidentiality

Confidential information, as used in these Terms, means any non-public information, data, or materials disclosed by one party to the other, whether orally, in writing, or in any other form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential information includes, but is not limited to, business plans, financial data, customer lists, trade secrets, technical data, software, algorithms, proprietary methodologies, and any information regarding MAK Aviation's services, operations, or clients. All information provided by MAK Aviation to you through our services is presumed to be confidential unless explicitly stated otherwise.

The receiving party agrees to hold all confidential information in strict confidence and to use it solely for the purpose of performing obligations or exercising rights under these Terms or any related engagement. The receiving party shall not disclose confidential information to any third party without the prior written consent of the disclosing party. The receiving party must protect the confidentiality of the information using at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. Access to confidential information shall be limited to those employees, contractors, and advisors who have a legitimate need to know and who are bound by confidentiality obligations at least as restrictive as those in these Terms.

The obligations of confidentiality do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully in the receiving party's possession prior to disclosure without an obligation of confidentiality; (c) is independently developed by the receiving party without use of or reference to the confidential information; or (d) is rightfully obtained by the receiving party from a third party without restriction on disclosure. The receiving party bears the burden of proving that any information falls within these exclusions. If the receiving party intends to rely on an exclusion, it must provide written notice to the disclosing party with supporting evidence.

The confidentiality obligations set forth in these Terms shall survive termination of your account or these Terms for a period of five years from the date of disclosure, or indefinitely for trade secrets. During this period, the receiving party must continue to protect the confidentiality of the information. After the confidentiality period expires, the receiving party may use the information only if it has been properly de-identified or if it no longer qualifies as confidential. The disclosing party may request an extension of the confidentiality period for specific information by providing written notice. The receiving party shall not unreasonably withhold consent to such extension.

Upon the request of the disclosing party, or upon termination of these Terms, the receiving party shall promptly return or destroy all copies of confidential information in its possession or control. The receiving party may retain one copy for legal compliance purposes, provided that such copy remains subject to confidentiality obligations. The receiving party shall certify in writing that it has complied with this return or destruction obligation within thirty days of the request. If the receiving party uses a third-party storage provider, it shall ensure that the provider also complies with this obligation. The receiving party shall not retain any copies for backup purposes beyond a reasonable transition period.

The receiving party may disclose confidential information if required by law, regulation, or court order, provided that it gives the disclosing party prompt written notice of such requirement to allow the disclosing party to seek a protective order or other appropriate remedy. If the receiving party is compelled to disclose information, it shall disclose only the minimum amount necessary to comply and shall cooperate with the disclosing party's efforts to obtain confidential treatment. The receiving party shall not oppose any reasonable request by the disclosing party to limit the disclosure. The receiving party shall use its best efforts to ensure that any disclosed information receives confidential treatment.

Each party acknowledges that a breach of confidentiality obligations could cause irreparable harm to the disclosing party for which monetary damages would be inadequate. Accordingly, the disclosing party is entitled to seek injunctive relief and other equitable remedies without the necessity of posting bond. Such remedies are in addition to any other remedies available at law or equity. The receiving party waives any requirement that the disclosing party prove actual damages or post security as a condition of obtaining equitable relief. The parties agree that the confidentiality provisions are essential to the agreement.

Confidential information shall remain the property of the disclosing party. Nothing in these Terms grants the receiving party any license, right, or interest in any confidential information except as necessary to perform obligations under these Terms. The receiving party shall not reverse engineer, decompile, or attempt to derive the source code or underlying structure of any confidential information. The receiving party shall not use confidential information to develop any product or service that competes with the disclosing party. Any unauthorized use of confidential information may result in termination of these Terms and legal action.

The receiving party shall immediately notify the disclosing party of any unauthorized disclosure or use of confidential information that it becomes aware of. The receiving party shall take all reasonable steps to mitigate the harm caused by such unauthorized disclosure or use. The receiving party shall cooperate with the disclosing party in any investigation and shall provide all relevant information. The receiving party shall bear the costs of notification and remediation unless the unauthorized disclosure was caused by the disclosing party. Failure to notify promptly may result in additional liability.

MAK Aviation may disclose your confidential information to its affiliates, subcontractors, and service providers who need to know such information to deliver services to you. Any such third party will be bound by confidentiality obligations at least as restrictive as those in these Terms. MAK Aviation remains responsible for any breach of confidentiality by its affiliates or subcontractors. You consent to such disclosures by using our services. If you do not want your information shared with certain parties, you must notify us in writing, and we will work with you to find an alternative solution.

You agree that MAK Aviation may use aggregate, de-identified data derived from your use of our services for analytics, benchmarking, and service improvement purposes. Such data is not considered confidential information. We may publish or share aggregate data with third parties, provided that it does not identify you or your specific operations. We will take reasonable steps to ensure that aggregate data cannot be re-identified. If you object to the use of your data in aggregate form, you must notify us in writing, and we will exclude your data from future aggregate analyses.

The confidentiality obligations in this section apply to all information disclosed during the term of these Terms and for the survival period specified above. These obligations are in addition to any other confidentiality agreements between the parties. In the event of a conflict, the more restrictive agreement shall control. The parties acknowledge that trade secrets are protected indefinitely under applicable law. Nothing in this section limits the disclosing party's rights under trade secret law. The receiving party shall not disclose any trade secret without the disclosing party's express written consent.

Each party represents that it has implemented reasonable security measures to protect confidential information from unauthorized access, use, or disclosure. Such measures include, but are not limited to, encryption, access controls, firewalls, and employee training. The receiving party shall promptly notify the disclosing party of any security breach that may affect the confidentiality of the disclosing party's information. The receiving party shall provide a detailed description of the breach and the steps taken to address it. The receiving party shall cooperate with the disclosing party's reasonable requests for information and remediation.

If the receiving party's obligations under this section conflict with any applicable law or regulation, the receiving party shall notify the disclosing party and seek a mutually acceptable solution. The receiving party shall not be held in breach for complying with legal requirements, provided it has given prior notice and cooperated as required. The parties shall work together in good faith to minimize any disclosure. If no mutually acceptable solution can be found, the receiving party may disclose only the minimum information required by law. The receiving party shall bear its own costs of compliance unless otherwise agreed.

6. Limitation of Liability

7. Disclaimer of Warranties

8. Indemnification

You agree to indemnify, defend, and hold harmless MAK Aviation, LLC, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of our services, your content, or your violation of any rights of a third party. This indemnification obligation applies regardless of the theory of liability, including but not limited to claims based on negligence, breach of contract, or strict liability. You agree to cooperate fully in the defense of any claim. MAK Aviation reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense.

The types of claims covered by this indemnification include, but are not limited to, claims arising from: (a) your breach of any representation, warranty, or obligation under these Terms; (b) your use of our services in violation of applicable law; (c) your infringement of any intellectual property rights of a third party; (d) your violation of any confidentiality or privacy obligations; (e) any content you submit, upload, or transmit through our services; (f) your negligence, willful misconduct, or fraudulent conduct; (g) your failure to comply with aviation regulations; (h) any dispute between you and a third party arising from your use of our services; and (i) any claims brought by your employees, contractors, or agents. This list is illustrative and not exhaustive.

You agree to pay all defense costs and attorneys' fees incurred by MAK Aviation in connection with any claim subject to indemnification. These costs include fees for in-house counsel and outside attorneys, as well as costs of investigation, discovery, and expert witnesses. You must reimburse MAK Aviation promptly upon receipt of an invoice. If you fail to pay defense costs, MAK Aviation may withhold services until payment is made. Your obligation to pay defense costs arises regardless of the outcome of the claim. MAK Aviation may require you to post a bond or other security to cover anticipated defense costs.

MAK Aviation reserves the right to settle any claim subject to indemnification at your expense. If we settle a claim, you agree to pay the settlement amount and all associated costs. You may not settle any claim on our behalf without our prior written consent. We will not unreasonably withhold consent to a settlement that fully releases us from liability and does not impose any obligations on us. If you wish to assume the defense of a claim, you must notify us in writing within ten days of receiving notice of the claim. We may reject your assumption of defense if we reasonably believe that a conflict of interest exists.

You agree to cooperate fully with MAK Aviation in the defense of any claim. This cooperation includes providing timely access to relevant documents, records, and personnel. You must keep us informed of any developments related to the claim. You must not admit any liability or make any statements that could prejudice our position without our prior consent. Failure to cooperate may result in your liability for any resulting damages. You agree to make your employees and agents available for interviews and testimony as reasonably requested.

You represent that you maintain adequate insurance coverage to support your indemnification obligations. This insurance must include commercial general liability insurance with limits of at least one million dollars per occurrence and two million dollars in the aggregate. You must also maintain professional liability insurance if you are providing professional services. You agree to provide MAK Aviation with certificates of insurance evidencing such coverage upon request. You must notify us immediately if your insurance coverage is canceled, reduced, or materially changed. Your indemnification obligations are not limited by your insurance coverage.

The indemnification obligations in this section survive termination of these Terms and your use of our services. You acknowledge that these obligations are independent of any other remedies available to MAK Aviation. We may pursue indemnification even if we have not been found liable for the underlying claim. You waive any right to assert that your indemnification obligations are void or unenforceable. These obligations are a material part of these Terms, and MAK Aviation would not provide services without them.

If any claim is brought against MAK Aviation that is subject to indemnification, we will provide you with written notice of the claim. We will include reasonable details about the nature of the claim and the parties involved. You must respond within ten days indicating whether you will assume the defense. If you fail to respond, we may assume the defense and you will be liable for all costs. We may also choose to assume the defense even if you respond, if we reasonably believe that the claim could have a material adverse effect on our business.

You agree that your indemnification obligations extend to claims arising from the acts or omissions of your employees, contractors, agents, and representatives. You are responsible for ensuring that all such individuals comply with these Terms. You agree to indemnify MAK Aviation for any claims arising from their conduct. You may seek contribution from such individuals, but that does not reduce your obligations to MAK Aviation. You agree to hold MAK Aviation harmless from any claims brought by your employees or contractors.

In the event that a claim is brought against you that relates to your use of our services, you agree to notify MAK Aviation promptly. We may, at our option, participate in the defense of such claim. You agree not to settle any claim that imposes any obligation on MAK Aviation without our prior written consent. We may intervene in any proceeding to protect our interests. You agree to keep us informed of the status of any claim. Failure to notify us may affect your indemnification rights.

You agree that MAK Aviation may offset any amounts owed by you under this indemnification section against any amounts we owe you. This offset right is in addition to any other remedies we may have. We may also suspend or terminate your access to our services if you fail to comply with your indemnification obligations. You waive any right to challenge such offset or suspension. We will provide you with reasonable notice before exercising our offset rights.

The indemnification provisions in this section are intended to be as broad as permitted by applicable law. If any portion of this section is found to be unenforceable, the remaining portions shall continue in full force and effect. You agree that the limitations on liability in Section 6 do not apply to your indemnification obligations. Your indemnification obligations are separate and independent from any limitation of liability. You agree that this section shall be interpreted in favor of MAK Aviation to the maximum extent permitted by law.

9. Termination

MAK Aviation, LLC reserves the right to terminate or suspend your access to our services, in whole or in part, at any time and for any reason, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, your breach of any provision of these Terms, your violation of applicable law, your engagement in prohibited activities, your failure to pay fees when due, your provision of false or misleading information, or any conduct that MAK Aviation, in its sole discretion, deems harmful to its business, reputation, or other users. Termination may be immediate and without prior notice if we reasonably believe that your conduct poses a risk to our systems or other users.

If MAK Aviation decides to terminate your access for cause, we will provide you with written notice via email or through our platform. The notice will specify the reason for termination and the effective date. You may have an opportunity to cure certain breaches within a reasonable period, as determined by MAK Aviation in its sole discretion. However, no cure period will be granted for serious breaches, including but not limited to security violations, fraud, or illegal activity. If you cure the breach within the specified period, termination may be rescinded. MAK Aviation's decision regarding cure is final and binding.

Upon termination of your access, your right to use our services immediately ceases. You must stop all use of our platforms and delete any copies of our materials in your possession. You may be required to certify in writing that you have complied with this obligation. MAK Aviation may disable your account and prevent further access. Any fees paid prior to termination are non-refundable, except as expressly stated in a separate agreement. You remain liable for any fees incurred before termination. Termination does not relieve you of any obligations that have accrued prior to termination.

The following sections of these Terms shall survive any termination: Intellectual Property, Confidentiality, Limitation of Liability, Disclaimer of Warranties, Indemnification, Governing Law, and General Provisions. These sections are intended to continue in full force and effect even after your relationship with MAK Aviation ends. You agree that these surviving obligations are necessary to protect MAK Aviation's legitimate interests. The survival of these sections does not revive your right to use our services. You acknowledge that your obligations under these sections are perpetual in nature.

If your access is terminated, you may request reinstatement by contacting MAK Aviation at touch@dubjholdings.autos. Reinstatement is at our sole discretion and may require you to agree to updated terms, pay reinstatement fees, or provide additional assurances. We may require you to cure any prior breaches before reinstatement. Reinstatement does not waive any rights we may have arising from your prior conduct. We may deny reinstatement for any reason, including but not limited to a history of repeated breaches or conduct that we deem incompatible with our community standards.

MAK Aviation may suspend your access to our services immediately and without notice if we reasonably believe that your use of our services poses a security risk, could harm our systems, or violates applicable law. Suspension may be temporary or permanent, at our discretion. During suspension, you may not access our services or attempt to circumvent the suspension. We will notify you of the suspension and the reasons for it as soon as practicable. You may have an opportunity to address the concerns that led to the suspension. If the concerns are resolved, we may lift the suspension.

You may terminate these Terms at any time by ceasing all use of our services and deleting your account. However, you remain liable for any obligations that accrued before termination. If you wish to formally terminate your account, you may contact us at touch@dubjholdings.autos. We will process your request within a reasonable time. Upon termination, we may delete your data in accordance with our data retention policies. You should download any data you wish to retain before termination. We are not liable for any loss of data resulting from termination.

MAK Aviation may terminate these Terms for convenience at any time by providing you with thirty days' written notice. In such event, we will provide a pro-rata refund of any prepaid fees for services not yet rendered. We are not liable for any other damages or compensation arising from termination for convenience. You agree that our liability for termination for convenience is limited to the refund described in this paragraph. This provision does not apply if termination is for cause.

Upon termination, MAK Aviation may retain copies of your data for legal compliance, dispute resolution, and enforcement of these Terms. We may also retain aggregate, de-identified data for analytics purposes. Your data will be handled in accordance with our Privacy Policy. We are not obligated to return or destroy your data unless required by applicable law. You agree that we may retain your data for a reasonable period after termination. We will delete your data in accordance with our standard retention schedules.

If your account is terminated due to a breach of these Terms, you may be prohibited from creating a new account or using our services in the future. MAK Aviation may use technical measures to enforce this prohibition. You agree not to attempt to create a new account or access our services through alternative means. Any attempt to circumvent a termination may result in legal action. We reserve the right to pursue all available remedies for unauthorized access.

Termination of these Terms does not affect any rights or obligations that have accrued prior to termination. You remain liable for all fees, damages, and other amounts due. MAK Aviation may pursue collection of any outstanding amounts after termination. You agree to pay all costs of collection, including attorneys' fees. Termination does not waive any right to damages for breach of these Terms. We may assert all claims arising from your use of our services even after termination.

MAK Aviation may modify or discontinue any aspect of our services at any time without notice. If we discontinue a service that you are using, we will provide reasonable notice if practicable. You may terminate your use of that service upon notice. We are not liable for any damages arising from modification or discontinuation of services. You agree that we have no obligation to maintain any particular service or feature. Your continued use of our services after modification constitutes acceptance of the changes.

10. Governing Law

These Terms of Service and any disputes arising out of or relating to them, whether in contract, tort, or otherwise, shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. You agree that the laws of Utah shall govern all matters relating to these Terms, including but not limited to validity, interpretation, performance, and enforcement. Any choice of law rules that would apply the laws of another jurisdiction are expressly waived.

Any legal action or proceeding arising out of or relating to these Terms or your use of our services shall be brought exclusively in the state or federal courts located in Utah County, Utah. You consent to the personal jurisdiction of such courts and waive any objection based on improper venue, inconvenient forum, or lack of jurisdiction. You agree that any such action must be filed within two years of the date the cause of action accrues. You acknowledge that the courts in Utah are a convenient and appropriate forum for resolving disputes. MAK Aviation may also bring action in any other jurisdiction where you are located or where your assets are found.

Before initiating any legal proceeding, the parties agree to attempt to resolve any dispute through good-faith negotiations. If negotiations fail, the parties agree to submit the dispute to mediation administered by a mutually agreed mediator in Utah County, Utah. The mediation shall be conducted in accordance with the mediation procedures of the American Arbitration Association or another recognized mediation provider. Each party shall bear its own costs of mediation. If the dispute is not resolved through mediation within sixty days, either party may pursue legal action. This dispute resolution process is a condition precedent to any legal proceeding.

If the parties agree to arbitration, the arbitration shall be conducted in English in Utah County, Utah, by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction. The arbitrator shall have the authority to award any remedy available under applicable law, subject to the limitations in these Terms. The arbitrator shall not have the authority to award punitive damages or to consolidate claims. Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a party has acted in bad faith.

You agree that any dispute resolution proceedings, whether in court or arbitration, shall be conducted on an individual basis and not as a class, collective, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against MAK Aviation. This class action waiver is a material term of these Terms. If this waiver is found to be unenforceable, then any class, collective, or representative action must be brought in a court of competent jurisdiction, and the parties agree that the limitations in Section 6 shall apply. You acknowledge that this waiver is knowing and voluntary.

The venue for any legal action shall be in Utah County, Utah. You agree that any action brought by you against MAK Aviation must be filed in Utah County. MAK Aviation may bring action in any court of competent jurisdiction. You waive any right to challenge venue on the grounds of inconvenience or lack of connection to Utah. You agree that Utah has a substantial connection to these Terms and to your use of our services. The parties acknowledge that MAK Aviation's principal place of business is in Utah, and that Utah law and venue are appropriate.

Notwithstanding the foregoing, MAK Aviation may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or other proprietary rights. You agree that such relief may be necessary to prevent irreparable harm. MAK Aviation may also seek enforcement of these Terms in any jurisdiction where you are located. You consent to the jurisdiction of such courts for this limited purpose. This provision does not limit MAK Aviation's right to seek relief in any other forum.

You agree that any claim you may have against MAK Aviation must be brought within two years of the date the cause of action accrues, or within the shortest period permitted by applicable law. Any claim not brought within this period is permanently barred. This statute of limitations is shorter than what may otherwise apply under Utah law. You acknowledge that this limitation is reasonable given the nature of our services. You waive any right to argue that this limitations period is unconscionable or unenforceable.

The parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. The Uniform Computer Information Transactions Act does not apply to these Terms. Any applicable state or federal laws regarding electronic transactions and signatures shall apply. The parties acknowledge that these Terms are entered into electronically and agree that electronic signatures are binding. The governing law provisions of this section shall be interpreted in accordance with Utah law.

If any provision of this section is found to be unenforceable, the remaining provisions shall continue in full force and effect. The parties agree that the dispute resolution process is essential to these Terms. If arbitration is found to be unenforceable, the parties agree to resolve disputes in court as provided in this section. The parties waive any right to a jury trial to the maximum extent permitted by law. Any dispute shall be decided by a judge, not a jury. You acknowledge that this waiver is knowing and voluntary.

You agree that MAK Aviation may seek attorneys' fees and costs if it prevails in any dispute arising from these Terms. If you prevail, you may seek attorneys' fees only if the court or arbitrator finds that MAK Aviation acted in bad faith. The prevailing party shall be entitled to recover all costs of litigation, including expert witness fees. This fee-shifting provision is intended to discourage frivolous claims. You acknowledge that this provision may affect your decision to bring a claim.

The parties agree that any dispute resolution proceedings shall be confidential. The existence and content of any mediation, arbitration, or settlement discussions shall not be disclosed to third parties, except as required by law. The parties may disclose information to their legal counsel, insurers, and accountants on a need-to-know basis. The arbitrator or mediator may issue orders to protect confidentiality. Breach of confidentiality may result in sanctions. This confidentiality obligation survives termination of these Terms.

11. General Provisions

These Terms of Service, together with any documents expressly incorporated by reference, constitute the entire agreement between you and MAK Aviation, LLC regarding your use of our services. This entire agreement clause supersedes all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, relating to the subject matter. You acknowledge that you have not relied on any statements or promises outside of these Terms. No modification of these Terms shall be effective unless made in writing and signed by an authorized representative of MAK Aviation. Any purchase order or similar document issued by you is for convenience only and does not modify these Terms.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. The invalid provision shall be reformed to reflect the original intent as closely as possible. The parties agree that the court or arbitrator shall have the authority to modify the provision to make it enforceable. This severability clause is intended to preserve the enforceability of these Terms as a whole. If a provision cannot be reformed, it shall be severed, and the rest of the Terms shall remain in effect.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure by MAK Aviation to assert a right or provision under these Terms shall not constitute a waiver of that right or provision. Waivers must be in writing and signed by an authorized representative of MAK Aviation. You may not rely on any course of dealing or course of performance as a waiver of any provision. MAK Aviation's remedies under these Terms are cumulative and not exclusive.

MAK Aviation, LLC shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, pandemics, epidemics, government actions, natural disasters, labor disputes, supply chain disruptions, cyberattacks, and failures of telecommunications or utility services. In the event of a force majeure, MAK Aviation's obligations are suspended for the duration of the event. You agree that MAK Aviation shall have no liability for any damages arising from force majeure events. We will use reasonable efforts to resume performance as soon as practicable.

You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of MAK Aviation. Any attempted assignment in violation of this section shall be void. MAK Aviation may assign these Terms, in whole or in part, without your consent, to any affiliate, successor entity, or purchaser of its assets. You agree that MAK Aviation may transfer your data to an assignee. These Terms shall bind and inure to the benefit of the parties and their respective permitted successors and assigns. You acknowledge that MAK Aviation may subcontract its obligations without your consent.

Any notices required or permitted under these Terms shall be in writing and shall be deemed effective: (a) when delivered personally; (b) when sent by confirmed email; (c) when sent by certified mail, return receipt requested; or (d) when deposited with a nationally recognized overnight courier. Notices to MAK Aviation shall be sent to the address listed in the Contact Information section. Notices to you shall be sent to the email address or physical address you provide. You are responsible for keeping your contact information current. You agree that email notices satisfy any legal requirement that notices be in writing.

The section headings used in these Terms are for convenience only and have no legal or contractual effect. They shall not be used to interpret the meaning of any provision. The words include, includes, and including shall be deemed to be followed by the phrase without limitation. The word shall is mandatory, and the word may is permissive. The singular includes the plural, and the masculine includes the feminine and neuter. These Terms are drafted in the English language, and any interpretation shall be based on the English text. Translations are for convenience only.

Nothing in these Terms shall be construed as creating a joint venture, partnership, agency, or employment relationship between you and MAK Aviation, LLC. You are an independent contractor, and you have no authority to bind MAK Aviation in any manner. You may not hold yourself out as an agent or representative of MAK Aviation. MAK Aviation is not responsible for your acts or omissions. You are solely responsible for your own employees, contractors, and agents. This relationship provision is fundamental to these Terms.

MAK Aviation, LLC may amend these Terms at any time by posting the amended terms on its website or through its services. Your continued use of our services after the effective date of the amendment constitutes your acceptance of the amended terms. If you do not agree to the amendment, you must stop using our services. MAK Aviation may notify you of material amendments via email, but such notification is not required. You are responsible for regularly reviewing these Terms. The current version of these Terms will be posted on our website.

These Terms do not create any third-party beneficiary rights. No person or entity other than you and MAK Aviation shall have any rights under these Terms. You agree that these Terms are for the benefit of the parties and not for the benefit of any third party. MAK Aviation's affiliates and service providers are third-party beneficiaries of certain provisions, including the limitation of liability and indemnification sections. You may not bring a claim against any third-party beneficiary unless expressly permitted by these Terms.

You agree that MAK Aviation may use your name and logo in its marketing materials, including on its website and in promotional materials, to identify you as a client. You grant MAK Aviation a non-exclusive, royalty-free license to use your name and logo for this purpose. You may revoke this license at any time by providing written notice. MAK Aviation will use reasonable efforts to remove your name and logo from its marketing materials within a reasonable time. This license does not extend to any other use of your trademarks.

These Terms are executed in the English language. Any translations are provided for convenience and shall not be binding. In the event of a conflict between the English version and a translation, the English version shall control. The parties agree that any proceedings related to these Terms shall be conducted in English. All documents and evidence shall be in English or accompanied by a certified English translation. The parties waive any right to require that proceedings be conducted in any other language.

12. Contact Information

For general inquiries, support requests, or questions regarding these Terms of Service, you may contact MAK Aviation, LLC via email at touch@dubjholdings.autos. Our support team is available Monday through Friday, from 9:00 AM to 5:00 PM Mountain Time, excluding federal holidays. We strive to respond to all inquiries within one business day. For urgent matters, we recommend contacting us by phone at +1 (912) 741-9950 during business hours. Please note that phone calls may be recorded for quality assurance and training purposes.

If you need to provide legal notice to MAK Aviation, LLC, including but not limited to notices required under these Terms, DMCA takedown notices, or subpoenas, please send such notices via certified mail, return receipt requested, to the address listed above. Legal notices may also be sent via email to touch@dubjholdings.autos, but we recommend using certified mail for important legal documents. We will acknowledge receipt of legal notices within five business days. Please include a detailed description of the matter and your contact information.

Our designated DMCA agent for notice of claims of copyright infringement can be reached at the following address: MAK Aviation, LLC, Attn: DMCA Agent, 351 E 1750 N, Vineyard, Utah 84059-8110, United States, or via email at touch@dubjholdings.autos with the subject line DMCA Notice. Please refer to our DMCA policy in Section 4 for the required elements of a valid DMCA notice. We will respond to valid DMCA notices promptly and take appropriate action, including removal of infringing content.

If you have any concerns regarding data privacy, our grievance officer can be contacted at touch@dubjholdings.autos. We take privacy matters seriously and will investigate any complaints thoroughly. Our grievance officer will acknowledge receipt of your complaint within five business days and will provide a substantive response within thirty days. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority. Please refer to our Privacy Policy for more information about how we handle your data.

For partnership inquiries, media requests, or business development opportunities, please contact us at touch@dubjholdings.autos. We are always interested in exploring mutually beneficial relationships. Please provide a detailed description of your proposal, and we will respond within a reasonable time. MAK Aviation, LLC does not accept unsolicited proposals for joint ventures or investments unless expressly invited. Any unsolicited proposals may be used by us without compensation to you.

If you have questions about billing, invoices, or payments, please contact our accounts department at touch@dubjholdings.autos. Please include your account number or invoice reference in your correspondence. We will respond to billing inquiries within two business days. Payment disputes must be raised in writing within fifteen days of the invoice date. Failure to raise a dispute within this period constitutes acceptance of the invoice. We reserve the right to charge late fees on overdue accounts as specified in our payment terms.

For technical support regarding our platforms or services, please email touch@dubjholdings.autos or call +1 (912) 741-9950 during business hours. Our technical support team will make reasonable efforts to resolve issues promptly. We may require you to provide detailed information about the issue, including screenshots, error messages, and steps to reproduce. We do not guarantee that all technical issues can be resolved. Support is provided in English only.

MAK Aviation, LLC values your feedback. If you have suggestions for improving our services, please send them to touch@dubjholdings.autos. While we appreciate your input, we are not obligated to implement any suggestions. Any feedback you provide may be used by us without restriction or compensation. By providing feedback, you assign all rights to MAK Aviation. We thank you in advance for your contributions.

For security concerns, including reporting vulnerabilities or suspicious activity, please contact us immediately at touch@dubjholdings.autos. We take security seriously and will investigate all reports promptly. Please do not publicly disclose potential vulnerabilities without first notifying us. We will work with you to address any issues and may offer recognition for responsible disclosure. We appreciate your help in keeping our services secure.

MAK Aviation, LLC is committed to providing excellent customer service. If you are not satisfied with any aspect of our services, please contact us so we can address your concerns. We will make every effort to resolve issues fairly and promptly. Your satisfaction is important to us. We reserve the right to escalate unresolved issues to our management team. We thank you for choosing MAK Aviation, LLC.

This Terms of Service was last updated on January 1, 2025. MAK Aviation, LLC reserves the right to update this contact information at any time. The most current contact information will always be available on our website. Please check back periodically for updates. If you have any questions about these Terms, please do not hesitate to contact us.